Privacy Policy
This policy explains what information ResumeLab collects, how it is used, and the choices available to users.
Last updated: July 10, 2026
1. Information We Collect
- Account information, such as email address and authentication status.
- Resume and job description content that you submit for analysis or generation.
- Payment-related records provided by payment processors, such as transaction status and purchased credits. We do not intentionally store full card numbers.
- Technical data, such as device, browser, request logs, and security signals used to operate and protect the service.
2. How We Use Information
- Provide resume analysis, generation, template access, downloads, and account features.
- Maintain service security, prevent fraud, debug issues, and enforce usage limits.
- Process payments, credit top-ups, customer support, and refund requests.
- Improve product quality, user experience, and reliability in a privacy-conscious manner.
3. AI Processing
Resume and job description content may be processed by AI service providers to generate analysis and resume output. You should avoid submitting information that is unnecessary, highly sensitive, or belongs to another person without authorization.
4. Sharing and Disclosure
We do not sell your personal information. We may share limited information with service providers that help us operate hosting, database, authentication, payment, analytics, security, and AI processing functions. We may also disclose information when required by law or to protect rights, safety, and service integrity.
5. Data Retention
We retain information for as long as needed to provide the service, meet legal or accounting obligations, resolve disputes, prevent abuse, and maintain security. You may request deletion of eligible account or resume data through the available support channel.
6. Your Choices
- You may choose not to submit resume content that you do not want processed.
- You may request access, correction, or deletion of eligible personal information, subject to legal and security limitations.
- You may stop using the service at any time and may contact us for account-related privacy requests.
7. Security
We use reasonable technical and organizational measures to protect information. No online service can guarantee absolute security, so you should keep your account credentials safe and avoid uploading unnecessary sensitive information.
8. Contact
For privacy questions or requests, contact us through the support channel provided on the website.